What my customers say about me

We know that feedback and recommendations are important when choosing how to book your holiday. Take a look at what our customers thought of their recent holidays planned by us.

Julia was a great help when booking a hotel for us in Florence earlier this year. I had trouble finding a hotel so asked Julia to book one for us. she took our requirements into account and gave us some options, and then did a further search and found us the perfect hotel. Nothing is too much trouble for Julia, she does her research well and responds quickly and efficiently. I usually do my own research and booking for holidays but I would definitely recommend this service to benefit from the expertise and to save you time. Also you have the reassurance that Julia is your point of contact if you need it whilst on holiday. Thanks Julia!

Paola Saunders (10th Oct 2019)

I would like to say a massive thank you to Julia Onslow-Cole.... who i always book my summer hols through.... she does us proud every year with her making every decision easy and covering absolutely every point down to our check in ,insurance , and just making it an absolutely smooth adventure.... once again you made our experience a pleasure so many thanks to you and for being the best and easiest travel advisor ❤ we look forward to booking again through you when home for next year 😁 x

Lois Bailey (19th Aug 2019)

great personal touch and truly amazing

Simon McIntyre (08th Aug 2019)

Many many thanks to Julia Onslow-Cole who not only did a superb job of directing and booking in my Nashville travel, having to accommodate all of the quirks of the music business, but I’ve even returned to this welcome home card. Loving your work! (And thanks How DOES she do it life for putting me onto Julia in the first instance)

Tim Ferrone (04th Jun 2019)

What a lovely message to come home to after a fabulous few days away in Ibiza. It's the professional and personal service that Julia offers that take all the hassle out of booking a holiday.Thank you for ensuring we had the most stunning view to wake up to every morning #personaltouch #makesadifference #professional Would highly recommend Julia to find just what you're looking for in a holiday, thank you 😀

Jo McIntyre (02nd Jun 2019)

We have always booked our own holidays up until now. This was the best holiday in terms of planning we’ve had as we just had to pay, we had none of the hassle or researching anything. Although we knew the itinerary it was almost a magical mystery tour as we hadn’t really looked up all our stops and just waited for the surprise when we were there. The speed, efficiency and personal service Julia gives is second to none. I love the personal touches with the little pack of guide books sent with our itinerary. This holiday was our 25th wedding anniversary trip to Iceland ... it was perfect, we had snow, blue sky for amazing photos and to top it all off Julia arranged the Northern Lights to appear just after dinner on our first night. Looking for an excuse to book another relaxing trip away. Thank you Truly Yours x

Helena Evans (06th Mar 2019)

We book all of our holidays through Truly Yours Holidays. We are both very busy but very particular so having Julia there to book our holidays is fantastic. She builds a relationship with her clients so she knows what they like and don’t like, so they can trust the holiday she chooses for them will be perfect. I don’t even bother checking out where we are going in advance because I just know it’ll be perfect! So far, we have had a dream Christmas in New York, a honeymoon safari in Tanzania, an escape to the Maldives and many more wonderful trips thanks to Julia at Truly Yours. We can’t wait for our next adventure!

Rebecca Jones (02nd Jan 2019)

Julia has arranged several holidays and breaks for us. She has the patience of a saint when it comes to our requirements and fitting in with dates etc.
The hassle is taken out of it all and the personal touches, such as birthday cards and cards upon return of a holiday go a long way.
I wouldn’t hesitate to recommend Julia for any holiday bookings!

Becky May (07th Nov 2018)

Julia has been great in helping us find several holidays! Giving us ideas about where to go, helping us with our indecisiveness and providing a really quick efficient and friendly service.

Charlotte Barton (07th Nov 2018)

I called on Julia when I had difficulty finding a hotel with guaranteed adjoining rooms in Rome. She was really efficient, gave us a variety of hotel options and the one we chose was outstanding. Fabulous service. Highly recommend.

Heather Newman (26th Oct 2018)

Julia has organised and booked several holidays for us now and she really does take all the hassle out of it. She managed to book cheaper hotels than I could find online and was really on top of all the details, double checking everything and quickly sorting out any issues we had. She has called me back in the evenings and at weekends and even from her own holidays. She is efficient, thorough and friendly and her personal service is second to none. Can't wait to get her on the case of our next adventure!

Sandie Kirk (12th Oct 2018)

Julia is a lovely lady and takes the time to find exactly what you are looking for , and gives it a personal touch .

Kathy Gorman (11th Oct 2018)

Julia Onslow-Cole organised our trip to Santorini, and everything was perfect. Julia made the initial selection of hotel easy and it was a pleasure to work with options that fitted our requirements.

All we were left to do was enjoy the amazing sunsets! I'll definitely be booking with her again. :-)

Nicola Powell (10th Oct 2018)

If you’re looking for that holiday where you don’t have to do anything apart from giving a few personal details. Then Julie is your lady she will find your dream holiday with the budget you give her. To top that she will also ring you the day before you go just to double check you have everything and that you are happy with everything.
It doesn’t matter how many times you email or ring to change your mind on your destination she will continue the searches until you are happy. And get you what you want very quick and very efficient and very patient couldn’t recommend her highly enough. First class service thank you, Julia, for all that you do for me and my family especially my mum. :)

Chantell Harris (10th Oct 2018)

Very friendly and helpful service from Julia. She remembers our likes and dislikes very well and takes all the hassle out of booking. Thanks to Julia’s experience we have always been able to source the best deals and book at the right time. Highly recommend to anyone.

Katy Murphy (09th Oct 2018)

Amazingly organised in finding the best holiday for everyone’s needs! Highly recommend.

Kathryn Algar (09th Oct 2018)

Holiday to Corfu booked! Very excited. Many thanks to Julia Onslow-ColeTruly Yours Holidays for finding me a fabulous place when I had just about given up thinking it was possible.

Sharon Montegomery (21st Apr 2018)

Lovely little extra touch from Julia Onslow-Cole waiting for me when I came home. If you've never used an independent travel agent before I can definitely recommend it and especially Julia. When the French train strike was affecting our journey home one quick call to Julia and all was sorted. Thank you x

Kate Thompson (11th Apr 2018)

We have just returned from India having spent 2 and a half weeks there. Our trip was organized or rather “tailor made” for us by Julia beforehand, and all her arrangements worked like clockwork.

Julia attended to every little detail. Our flights – and yes, she checked us in too, our transfers, hotels and tours were all fantastic. The whole trip was packed full of interest and excitement and none of us would have missed it for anything. We were on the moved most of the time, but it was fantastic. It has been a trip of a lifetime, an unforgettable experience and we owe Julia an enormous thank you.

India is not for everyone, and so much can go wrong as anywhere. However, there were a couple of tiny hitches which the local representative saw to and sorted so that there were no problems or interruptions in any of the tours. We travelled miles by train and car as requested.

I would recommend India but not without Julia to organize it beforehand for you! It is worth every penny to get it right and she certainly knows how to do that.

India offers fenominal historic interest, wonderful colour and smells (yes, some are different) delicious cooking, lovely people,  poverty like you have never seen in your life, beautiful landscapes and architecture and the driving is sensational!!

This lady knows how to deal with all your travel arrangements and I would highly recommend her.

Josie Foster (06th Mar 2018)

Just like to thank Julia Onslow-Cole from truly yours holiday for the most amazing holiday. We don’t go away that often and usually it’s just city breaks or to Europe for a few days so when we decided to have two weeks away for our big birthday celebrations I spoke to Julia and told her where we wanted to go and budget and she organised all of it , we went to Phuket for 3 nights 4 days , Elephant hills for two nights days then kho samui for 5 days and Bangkok for 3 nights , everything was so well organised all transfers ran like clockwork with reps their to meet us and take us to next places which really helps and keeps stress levels low 🙂 . All the accommodations were fabulous, the flights worked well. This could not have worked any better. Just wish I was still there having come back to real life and the cold I may emigrate 😆

Thank you Julia xxxxx

Fiona Coppard (24th Feb 2018)

I cannot recommend my travel agent, Julia, highly enough. We have just returned from a fabulous Christmas holiday, researched and booked by her from just a few requirements from us. In the months before we left, she sent us helpful emails and reminders and on our return there was a lovely card on the doormat, thanking us for booking with her. Totally took the hassle out of everything. Thanks Julia Onslow-Cole x

Sandie Kirk (03rd Jan 2017)

Julia must say you did a great job of organising the trip to New York for myself and girlfriends a great big thank you for taking such care
and making the trip so worry free it just went to quickly.

Rosemary Swift (25th May 2016)

A selection of my partners